Is GlassesUSA Safe and Legit? – Review 2025

GlassesUSA is one of the American top retailers of eyeglasses and other eyewear products. The company was launched in 2009 in New York, and its HQ is there too. GlassesUSA first started its operations in the United States, where it served only American shoppers. But now, it has spread its services to more countries and regions.

As an eyewear retailer, GlassesUSA deals in products such as eyeglasses, contact lenses, and accessories that go with these kinds of products. If you need a place to buy your prescription glasses or sunglasses, you should consider checking Glasses USA. It has a lot of nice glasses in its collection.

Well, you’re going to find out more about this eyewear retailer if you stay with us as we continue with this Glasses USA review.

If you’re looking for where to buy a pair of glasses for yourself or someone close to you, this GlassesUSA review is for you. Here, we are going to tell you about an online store that will help you buy a pair of nice glasses with ease.

Apart from getting nice glasses from the company, you can also order glasses from the comfort of your home or office. So, we are bringing this GlassesUSA review to you so you will know how easy it can be to order your glasses.

Before we continue with this GlassesUSA review, you may wish to know if you’re dealing with a legit company. That is, you may want to find out if GlassesUSA is legit or a scam. This is an important area to touch so we are going to discuss it later in this article.

So, now that you’re here,  let’s take a walk around GlassesUSA to see what the store has to offer.

How Does GlassesUSA Work?

As mentioned earlier, Glasses USA is an American company that deals in eyewear and eyewear accessories. If you need a pair of glasses or contact lenses, you can visit the company’s website to shop for them.

When you place an order at the company’s online store and make your payment, Glasses USA will ship the item to you. This can tell you that with Glasses USA, you’ll have the chance to buy the things you need from the company without leaving your home.

If you’re worried that you may buy an item that doesn’t fit, has the wrong prescription, or doesn’t suit your lifestyle, you may need to know now that you can always return anything you bought at Glasses USA. The store is always refunding shoppers for returned items that meet the return and refund requirements. We are going to discuss this further as we continue with this GlassesUSA review.

Now, you may be wondering how you can go about getting the right prescription for your glasses if you order a pair at this store. If you are facing this challenge, this may be the right time to let you know that you can’t complete the process of ordering a pair of prescription glasses at the store without submitting your prescription.

If you don’t know your prescription, you can use the tool provided by the GlassesUSA website to measure it. There, you should click the “Prescription Scanner” button to start the process. But you must download the Glasses USA app before you can do this. With the app, you can scan the lenses of the glasses you’re using currently so the app can pick out your prescription from them.

When you’re done scanning your glasses and discovering your prescription, you can submit it to Glasses USA.

Note that you can only measure your prescription on the app if you’re currently using prescription eyeglasses. If you’re not, you may have to meet a doctor to test your eyes and prescribe your specifications for you.

All the same, let’s continue with other sections of this GlassesUSA review and discover more about the company. If you need more information about how the store works, you should contact its support team as soon as possible. You’ll find how to reach them in the part of this review that talks about customer support.

Is GlassesUSA Safe?

Yes, GlassesUSA is safe. Their website uses strong SSL encryption to protect your data. I found their ordering process straightforward and secure. Customer reviews praise fast shipping and clear returns. Their dedicated support team helps with any concerns. You can shop for glasses online with confidence and peace of mind.

Subscription and Subscription Plans at Glasses USA

You can shop at GlassesUSA without using your user account. This means you mustn’t log in to an account or even open one with the site before you can buy glasses there. In other words, GlassesUSA allows guest shopping.

However, if you have a user account with GlassesUSA, you will have a better chance of uploading and storing your eyeglasses prescription. With that, it will be easier for you to buy prescription glasses without going through the rigorous process of measuring the lenses of your glasses each time you want to buy a new pair. You will also be saved from mistakenly ordering glasses with the wrong prescription.

Apart from that, when you log in to your user account before shopping or while checking out at GlassesUSA, it will be faster to complete your checkout process. Paying for your purchases will also be faster and easier because your shipping address and payment details are already available.

All the same, if you don’t want to open a user account with GlassesUSA yet, you can go ahead and buy what you need until you wish to own a user account there.

Products You Can Buy at GlassesUSA

 As you already know, GlassesUSA deals in eyewear products. You can also buy glasses from designers, such as Oakley and Ray-Ban, at the store.

Well, we are going to use this section of the GlassesUSA review to peep into the company’s collections to discover what it has in stock.

So, let’s enjoy this window shopping together.

Prescription Glasses

GlassesUSA sells prescription glasses for women, men, and kids. You can find glasses for different needs and challenges at the store.

You can also find eyeglasses for reading (near vision), distance (single vision), and multifocal (both distance and reading). The shapes and colors of these lenses and frames are something beautiful to behold.

Sunglasses

GlassesUSA has different types of sunglasses for women, men, and kids in its collection. If you need prescription sunglasses, you will also find them there. Of course, you can find glasses from designers at the store.

Contact Lens

Glasses USA sells contact lenses from good brands. You can visit the store for yours.

Sports Glasses

You can buy glasses for swimming, fishing, golfing, cycling, and other sports activities at Glasses USA.

How to Order an Item at Glasses USA

It’s easy to place an order at GlassesUSA if you know how to go about it. You also shouldn’t worry about it because you can return an item you bought at Glasses USA for a refund so long as you follow the rules.

But we want you to avoid making mistakes while shopping at this store. As a result, we are going to use this section of the Glasses USA review to give you some tips on how to place an order at the online store.

So, here are things you should bear in mind when you want to place an order at GlassesUSA.

• If you are buying prescription glasses, you must provide (upload) your prescription measurement before you complete the order process.
• If you don’t know your eyeglasses prescription, you can measure it with the Glasses USA mobile app. You’ll have to scan your glasses to get this.
• You can virtually try on glasses at GlassesUSA before ordering them. You’ll need to do this while placing an order.
• GlassesUSA allows buyers to review any products they’ve bought. You will find the reviews of any particular product on its order page.
• You can pay for your purchases in instalments if you want. Currently, the store accepts payments made through Klarna.

Payment Methods Accepted at GlassesUSA

 GlassesUSA accepts several payment methods. At the time of writing this GlassesUSA review, the payment methods accepted by the store include the major credit and debit cards and e-wallets.

So, when you buy an item at GlassesUSA, you can pay for it with any of the following payment options:

• Visa
• MasterCard
• American Express
• Diner’s Club
• Discover
• PayPal
• Google Pay
• Amazon Pay
• Apple Pay
• Klarna,
• Gift Cards, etc.

Note that with Klarna, you can pay for your purchases in instalments without an extra cost. Another thing here is that the store accepts both debit and credit cards.

If you prefer shopping with gift cards, you’re welcome to use them at GlassesUSA. However, the store seems to accept only its gift cards.

Another thing that’s worth mentioning here is that GlassesUSA only accepts USD for payment and pricing. So, no matter where you’re shopping from, you must pay for your purchases in US dollars.

Note that the store won’t help you source foreign exchange. You’ll have to do that yourself.

Shipping Methods and Policies at GlassesUSA

When you place an order at GlassesUSA, the store will take a day or more to process your order before shipping it. But this depends on the product you ordered.

If you order contact lenses, GlassesUSA will process the order within a business day and then ship it out the next day.

If you order a pair of glasses, GlassesUSA will process your order within 3 to 6 business days before sending the pair to the shipping company.

Concerning the shipping method GlassesUSA uses, you should know you can opt for the standard, expedited, and express shipping methods. Of course, the method you opt for will determine the time you’ll receive your item and how much you will pay as shipping cost.

At the time of writing this Glasses USA review, shoppers in the United States and Canada enjoy free shipping when they opt for the standard shipping method. But they have to pay for the expedited and express shipping methods if they want to use them.

One more thing. Before we move over to another section of this Glasses USA review, it may be good to let you know that you can always visit the company’s website and place your order no matter which part of the world you are in. Currently, Glasses USA opens its door to the international market. So, it accepts shoppers from all over the world and delivers their purchases to them.

GlassesUSA Returns and Refund Policy

If you’re worried you may not be able to return the pair of glasses you bought at GlassesUSA, we are happy to let you know that you have nothing to worry about.

At the time of writing this GlassesUSA review, you can return an item you bought at the store for a refund. But then, you have to stick to the company’s return and refund policy.

Here are some items of the Refund Policy you need to know about:

1. One of the items of the return and refund policy is that you must return the concerned item within 14 days of receipt. If you are returning contact lens, you have 60 days from the time of receipt to return the item. Note that if you fail to return the item within the specified time frame, you won’t be able to send it back again.
2. Before you return an item, you should first visit the GlassesUSA website to begin the return process. Unauthorized returns won’t be processed by the store.
3. When are done with the return process, GlassesUSA will provide you with a digital shipping label you can use to send the item back. Remember not to post the product until you receive the shipping label.
4. You must attach the shipping label to the product’s packaging before returning it. That way, GlassesUSA will attend to your return.
5. When you are about to return an item, you should drop it off at any USPS mailbox. Alternatively, you should find the nearest Happy Return office. You will find this location when you begin your return and refund process.
6. Note that the item you’re returning must be in its original condition.
7. If you are returning eyeglasses, the item must not be damaged, used, scratched, or altered in any way. It should be in a condition that will allow the store to resell it.
8. If you’re returning contact lenses, you shouldn’t open the pack before sending them back. That is, you must return the product unopened.
9. You should also return an item in the original packaging it came with.
10. Be sure to include all the accessories that came with the product. This includes cleaning cloths and cases.
11. Include any promo items attached to the product you bought before you return it.
12. Note that you can exchange an item you bought at GlassesUSA without paying a dime. Exchange is free.
13. At the time of writing this GlassesUSA review, the store’s shipping label is free.
14. Note that any item you exchange is no longer eligible for a refund.

Customer Support

You can contact GlassesUSA through three methods. The first one is by email. At the time of writing this Glasses USA review, you can reach the store’s support team through email if you have issues with your order or returns.

If you want to contact the GlassesUSA support team for order-related issues, you should an email to service@glassesusa.com. But if you’re reaching out to them as a result of an issue related to a returned item, your email should go to returns@glassesusa.com.

Another way you can contact GlassesUSA is by phone calls. The support team is available from 7 a.m. to midnight ET, every day, to attend to customers and treat their complaints. You should use this channel if you need urgent support or information.

You can also reach the support team through live chat. But here, you will meet GlassesUSA’s AI assistant. That is, when you decide to receive urgent information or support through the live chat channel, you will not have direct contact with a human customer service agent. However, if you need further support, you will find an option that asks whether you need help from a live agent. If you do, click the button so you can start a chat with a human customer support officer.

Note that GlassesUSA has a Frequently Asked Questions page. You are going to find this page when you click the button labeled “Help Center”. If you make time to go through this page, you are going to find a lot of information about the company and how it operates. Maybe you won’t need to contact the support team when you’re done reading the contents of the store’s FAQs page.

Is GlassesUSA Legit?

You may be wondering whether GlassesUSA is legit or a scam because a lot of online stores cheat unsuspecting customers. However, the case of Glasses USA is different because the company is legitimate. We will explain why we say so.

If you can remember, GlassesUSA is an American company. What we mean is that it was duly registered with the United States government and also incorporated in the country. If Glasses USA is a scam, it wouldn’t have registered with the US government in the first place. That should tell you that you’re safe while shopping at Glasses USA.

Another thing that will let you know that GlassesUSA is not a scam is that it was launched in 2009. This means the company has been operating for a decade and more. If Glasses USA is a scam, it would have been identified by the US government by now. This is to say that Glasses USA wouldn’t be operational right now if it is not legit.

What Do People Say about GlassesUSA?

One of the ways we were sure that GlassesUSA is legit is by checking out what people say about it.

To do this, we had to search for other GlassesUSA reviews and we found a good number of them. However, we focused on what shoppers said about the company on Trustpilot and Sitejabber. The amazing thing here is that we found what speaks volumes about the company.

At the time of writing this GlassesUSA review, the company was rated 4.4 out of 5 points on Trustpilot by more than 60,000 shoppers. The company also scored the same points on Sitejabber after more than 14,000 reviewers rated it 4.4 out of 5 points.

These show that GlassesUSA is doing great. You can visit the company’s website to order your glasses too because other shoppers say they had a great experience at the store.

Let’s Wrap It Up

Now that you have discovered about GlassesUSA, it’s time to take action. You should visit the website and start searching for glasses right away. But if you still need to go through this GlassesUSA review, you are welcome to do that. However, remember to read the company’s FAQs page so you can also get as much information as possible before you start placing your orders. All the same, since GlassesUSA is not a scam you are sure to enjoy every minute or money you spend on that site.